Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, contact us, or otherwise use our services.

Information We Collect

We may collect the following information:

  • Your name, billing address, and shipping address
  • Your email address and telephone number
  • Order, transaction, and purchase information
  • Payment information processed securely by our payment providers
  • Messages and information you provide when contacting customer support
  • Device information, browser type, IP address, and website activity
  • Cookies and similar tracking technologies

We do not directly store complete payment-card information. Payment information is handled by third-party payment processors.

How We Use Your Information

We may use personal information to:

  • Process, fulfill, and deliver orders
  • Provide tracking and delivery updates
  • Process returns and refunds
  • Communicate with customers
  • Respond to support requests
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, advertising, and services
  • Send promotional communications when permitted
  • Comply with legal, tax, accounting, and regulatory obligations

How We Share Information

We may share information with trusted third parties that help us operate our business, including:

  • Ecommerce and website-hosting providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer-support providers
  • Analytics and advertising providers
  • Fraud-prevention and security providers
  • Professional advisers and government authorities when legally required

These providers may only receive information reasonably necessary to perform their services.

We may also disclose information when required by law, to protect our legal rights, to investigate suspected fraud, or as part of a merger, acquisition, financing, or sale of business assets.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember customer preferences, analyze website traffic, improve performance, prevent fraud, and provide relevant advertising.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features, including checkout and account functions.

Marketing Communications

We may send marketing emails when you subscribe, make a purchase, or otherwise provide permission where required.

You may unsubscribe at any time by selecting the unsubscribe link included in a marketing email. You may still receive non-promotional communications relating to orders, refunds, security, or customer-support requests.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and tax records, prevent fraud, resolve disputes, and comply with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

International Data Transfers

Your information may be processed or stored in countries outside the country where you live. Those countries may have different data-protection laws.

By using our website and services, you acknowledge that your information may be transferred to and processed in other countries as necessary to provide our services.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Withdraw consent
  • Request a portable copy of your information
  • Opt out of certain marketing or advertising activities

To submit a privacy request, contact support@petertomroth.com. We may need to verify your identity before completing the request.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, contact us so we can review and delete it where required.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites. Review their privacy policies before providing personal information.

Changes to This Policy

We may update this policy to reflect changes to our services, business practices, or legal obligations. The updated policy will be posted on this page with a revised effective date.

Contact Us

For questions about shipping, refunds, returns, or privacy, contact:
Email: support@petertomroth.com